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These terms and conditions apply to all orders placed through the PEC website.
They
do not affect your statutory rights as a consumer.
Contract
You
must be over the age of 18 to place an order with us.
The
contract for sale is made when we confirm receipt of your order by e-mail.
We agree to send you the goods once we have received payment in full of
the price, including any carriage charge and VAT. Please allow 10 days
for cheques to clear.
The
contract is governed by English law.
Delivery
We
will deliver the goods to you as soon as reasonably practicable
but in no circumstances will we be liable for any delay in delivery
or consequent loss. If we cannot deliver the goods within 30 days
we will tell you. If you do not wish to wait you may cancel and
any payment will be refunded.
Ownership
and risk
Once
the goods are delivered to you, they are your property and we are
not responsible for any subsequent damage. If the goods are damaged
in transit to you, we will replace them at our expense within seven
days.
Cancellation
You
may cancel your order at any time prior to delivery or within seven
days from the date you receive the goods. If you wish to cancel or have other instructions please
telephone +44 (0)20 7437 4633. If you have received the
goods before you cancel, you must return them in their original
packaging or with equivalent protection, at your expense. If an
order is cancelled we will return the price of the goods within
30 days, using the same method of payment that you used.
Returns
You
should check the goods as soon as they arrive with you. We must
be notified of any damaged or wrongly ordered stock within seven days.
You may only return goods after the seven-day cancellation period if
they are faulty, but they must be returned within one month. Refunds
(including the cost of return carriage to us) will be made within
30 days of our receiving goods validly returned.
For
business customers only
If
you are purchasing on behalf of a business, or the goods are intended
for business use, we will in no way be liable to you for any business
losses, direct or consequential, that you may incur owing to the purchase
of the goods. Any liability on our part (excluding liability for
death or personal injury) shall not exceed the price paid for the
goods.
